J.M. Wilson's Response to the Coronavirus (COVID-19)April 2nd, 2020
Corporate Office: 8036 Moorsbridge Road, Portage, MI 49024
To our partners,
We hope you and your families are well during this unprecedented time and wanted to give you an update from J.M. Wilson as we continue to monitor the coronavirus (COVID-19) situation. Our top priority is to position our employees to be as safe and healthy as possible while working with our carrier and agency partners to underwrite and service accounts. Here are some of the key changes we've made in support of those priorities:
- Working remote: With many of our states issuing 'Stay At Home' orders, our offices are closed, but our employees are working fro home until further notice. At this time about 95% of our staff is working from home. Our associates are connected and able to serve our customers by phone and email.
- Since insurance is considered essential, and not all positions can be performed remotely, some of our employees will continue to work in our offices. All in-person meetings have been cancelled, utilizing email, phone, video and instant messaging instead.
- Travel restrictions: We've restricted all business travel until further notice, including agency visits, training, and on-site guests.
- Premium financing: For questions regarding payments on existing contracts, please contact (800) 844-2678 and reference your Cedar Finance Company agreement, including insured's name and policy number.
In business for 100 years, J.M. Wilson has never been stronger than we are today. We're open for business and confident in our ability to operate during this time. Thank you for your support and please reach out if there is anything further we can do for you, your agency, or your insureds. We will provide further updates as warranted.